999PAY - Frequently Asked Questions

Everything you need to know about decentralized payment solutions

Table of Contents

  1. 1. What is 999PAY?
  2. 2. What features does 999PAY offer?
  3. 3. How do streaming payments work?
  4. 4. How does escrow work?
  5. 5. How does payment splitting work?
  6. 6. How do recurring payments work?
  7. 7. What is the Token Swap feature?
  8. 8. What are the fees?
  9. 9. Is 999PAY safe?
  10. 10. What tokens are supported?
  11. 11. How do I resolve disputes?
  12. 12. Can I cancel payments?
  13. 13. How do I connect my wallet?
  14. 14. What is the platform wallet address?
  15. 15. What are real-world use cases?
  16. 16. Why use 999PAY over traditional payment systems?

Q1: What is 999PAY?

999PAY is a comprehensive decentralized payment platform built on Polygon that revolutionizes how payments are made, received, and managed in the Web3 ecosystem. Unlike traditional payment systems, 999PAY offers:

  • Streaming Payments - Pay by the second for services like freelancing, subscriptions, or salaries
  • Escrow Services - Secure payments with milestone-based releases and dispute resolution
  • Payment Splitting - Automatically divide payments among multiple recipients
  • Recurring Payments - Set up automatic subscription-style payments
  • Token Swap Integration - Pay in any token, receive in your preferred token
  • Dispute Resolution - Decentralized arbitration system for conflict resolution

Built on Polygon for low fees and fast transactions, 999PAY is perfect for freelancers, businesses, DAOs, and anyone who wants more control over their payments.

Q2: What features does 999PAY offer?

1. Streaming Payments

Pay or get paid continuously by the second. Perfect for freelancers, employees, and service providers.

2. Escrow Services

Lock funds in a smart contract until conditions are met. Includes milestone-based releases and dispute resolution.

3. Payment Splitting

Automatically divide incoming payments among multiple recipients with custom percentages.

4. Recurring Payments

Set up automatic subscription-style payments (monthly, weekly, daily).

5. Token Swap

Pay in one token, recipient receives another - powered by DEX aggregation for best rates.

6. Dispute Resolution

Decentralized arbitration system to resolve payment conflicts fairly.

Q3: How do streaming payments work?

Streaming payments allow you to pay or receive payment continuously by the second, rather than in lump sums. Here's how it works:

Step-by-Step Guide:

  1. Connect your wallet to 999PAY
  2. Navigate to "Streaming Payments"
  3. Click "Create Stream"
  4. Enter recipient address
  5. Select token (USDC, USDT, DAI, etc.)
  6. Enter rate per second (e.g., 0.001 USDC/second = ~$2.60/hour)
  7. Set start and end times
  8. Deposit funds to the stream
  9. Recipient can withdraw accrued funds anytime
  10. Stream automatically stops when time ends or funds run out

Example: You hire a freelancer at $50/hour. Instead of paying weekly, you set up a stream at 0.0138 USDC per second. The freelancer can withdraw earnings in real-time as they work. If they work 3 hours and stop, they withdraw exactly $150 - no more, no less.

Use Cases: Freelancer payments, employee salaries, service subscriptions, rental payments, content creator tips.

Q4: How does escrow work?

Escrow services protect both buyers and sellers by holding funds in a smart contract until conditions are met. No central authority can touch the funds.

How It Works:

  1. Create Escrow: Buyer creates escrow with recipient, amount, and milestones
  2. Deposit Funds: Buyer deposits full amount into smart contract
  3. Work Begins: Seller/service provider begins work
  4. Milestone Completion: Seller completes milestone and requests release
  5. Buyer Approval: Buyer approves and funds are released
  6. Repeat: Continue for each milestone until project complete

Milestone-Based Releases: Break large projects into phases. Release 25% after design, 50% after development, 25% after testing. This protects both parties.

Dispute Handling: If buyer and seller disagree, either party can raise a dispute. A decentralized arbitrator reviews evidence and decides who gets the funds.

Use Cases: Freelance projects, contract work, NFT sales, domain purchases, business deals, crowdfunding.

Q5: How does payment splitting work?

Payment splitting automatically divides incoming payments among multiple recipients based on predefined percentages.

Setup Instructions:

  1. Go to "Payment Splitter" section
  2. Click "Create Splitter"
  3. Add recipient addresses
  4. Assign percentages (must total 100%)
  5. Deploy your splitter contract
  6. Share the splitter address with payers
  7. Recipients can withdraw their share anytime

Example: A band creates a splitter: Lead singer 40%, Guitarist 25%, Drummer 25%, Manager 10%. When fans send 100 USDC to the splitter, it's automatically divided. Each member withdraws their share when ready.

Features:

  • Support for multiple tokens simultaneously
  • Immutable splits (percentages can't be changed after creation for security)
  • Gas-efficient withdrawals
  • Full transparency - all members see total received

Use Cases: Band revenue sharing, DAO treasury distributions, partnership profits, affiliate commissions, creator collectives, family allowances.

Q6: How do recurring payments work?

Recurring payments enable automatic subscription-style payments at regular intervals (daily, weekly, monthly).

Setup Guide:

  1. Navigate to "Recurring Payments"
  2. Click "Create Subscription"
  3. Enter recipient address
  4. Select token
  5. Enter amount per payment
  6. Choose interval (daily, weekly, monthly)
  7. Set start date and number of payments (or indefinite)
  8. Approve token spending
  9. Payments execute automatically on schedule

How It Works: When you create a recurring payment, you approve the contract to spend your tokens. On each payment date, the contract automatically transfers the specified amount to the recipient. You maintain full control and can cancel anytime.

Cancellation: You can cancel recurring payments at any time. Simply go to "My Subscriptions" and click "Cancel". No penalties, no questions asked.

Use Cases: Software subscriptions, membership fees, rent payments, loan repayments, regular donations, DAO member dues.

Q7: What is the Token Swap feature?

Token Swap allows you to pay in one token while the recipient receives a different token - all in a single transaction. Perfect when you have USDC but recipient wants DAI, or vice versa.

How It Works:

  1. Select "Pay with Token Swap"
  2. Enter recipient address
  3. Choose token you want to pay with (e.g., USDC)
  4. Choose token recipient wants (e.g., DAI)
  5. Enter amount
  6. Review exchange rate and fees
  7. Confirm transaction
  8. Smart contract swaps and sends in one transaction

Benefits:

  • Convenience - no need to swap manually first
  • Best rates - powered by DEX aggregation
  • Gas savings - one transaction instead of two
  • Flexibility - pay in whatever token you have

Use Cases: Cross-token payments, international transfers, portfolio rebalancing during payments, accepting multiple payment methods.

Q8: What are the fees?

999PAY uses transparent, competitive fees to maintain the platform while keeping costs low for users.

Fee Structure:

  • Streaming Payments: 0.5% platform fee (deducted from stream)
  • Escrow Services: 1% platform fee (deducted on release)
  • Payment Splitting: 0.3% platform fee
  • Recurring Payments: 0.5% per payment
  • Token Swap: 0.5% + DEX swap fees (typically 0.3%)
  • Dispute Resolution: 2% arbitration fee (paid by losing party)

Gas Fees: You only pay Polygon network gas fees, which are typically $0.01-0.10 per transaction. Much cheaper than Ethereum mainnet.

No Hidden Fees: What you see is what you pay. All fees are displayed clearly before you confirm any transaction.

Q9: Is 999PAY safe?

YES! 999PAY is built with security as the top priority. Here's why you can trust us:

1. Verified Smart Contracts

All contracts are verified on PolygonScan. You can review the code yourself. See the "Smart Contract Transparency" section below for addresses.

2. Non-Custodial

We NEVER hold your funds. Everything is managed by auditable smart contracts. Only you control your wallet and assets.

3. Battle-Tested Code

Our contracts use industry-standard OpenZeppelin libraries and proven patterns used by protocols managing billions of dollars.

4. Transparent Operations

Every transaction is recorded on the blockchain. You can verify all operations on PolygonScan.

5. Secure Wallet Integration

We support MetaMask, WalletConnect, and other trusted wallet providers. We never ask for your private keys or seed phrases.

6. Active Monitoring

Our team monitors all contracts for unusual activity and maintains emergency procedures.

Best Practices:

  • Only connect wallets from official 999PAY website
  • Verify contract addresses before approving transactions
  • Start with small test transactions
  • Never share your private keys or seed phrase
  • Use hardware wallets for large amounts

Q10: What tokens are supported?

999PAY supports all major ERC-20 tokens on Polygon network. Most popular choices include:

Supported Tokens:

  • USDC - USD Coin (most popular stablecoin)
  • USDT - Tether USD
  • DAI - Dai Stablecoin
  • WETH - Wrapped Ethereum
  • WMATIC - Wrapped Matic
  • WBTC - Wrapped Bitcoin
  • Any ERC-20 token - Custom tokens supported

Adding Custom Tokens: If you want to use a token not in the default list, you can add it manually by entering the contract address. The interface will automatically fetch token details.

Why Polygon? We chose Polygon for ultra-low gas fees ($0.01-0.10 per transaction) and fast confirmation times (2-3 seconds). Perfect for payments!

Q11: How do I resolve disputes?

Our decentralized dispute resolution system ensures fair outcomes when buyer and seller disagree on escrow payments.

Dispute Process:

  1. Raise Dispute: Either party clicks "Raise Dispute" on the escrow
  2. Deposit Arbitration Fee: Disputing party pays 2% fee (refunded if they win)
  3. Submit Evidence: Both parties submit evidence, screenshots, messages, deliverables
  4. Arbitrator Review: Neutral arbitrator reviews all evidence
  5. Decision: Arbitrator decides who receives the funds (full, partial, or split)
  6. Execution: Smart contract automatically executes the decision
  7. Fee Handling: Losing party pays arbitration fee

Who are the Arbitrators? Verified community members with proven track records. They stake tokens as collateral and are rated by dispute participants.

Timeline: Most disputes are resolved within 3-7 days. Complex cases may take longer.

Best Practice: Communicate clearly, document everything, and try to resolve amicably before raising a dispute.

Q12: Can I cancel payments?

Yes! Here's how cancellation works for each payment type:

Streaming Payments:

You can cancel active streams at any time. Click "Cancel Stream" and the recipient can withdraw earned amount up to cancellation. Remaining funds return to you.

Recurring Payments:

Cancel anytime by going to "My Subscriptions" and clicking "Cancel". No future payments will be processed. No penalties or fees for cancellation.

Escrow Payments:

If work hasn't started, both parties can agree to cancel and funds return to buyer. If work is in progress, use the dispute resolution system.

Payment Splitter:

Splitter percentages are immutable after creation (for security), but you can stop sending funds to it anytime. Recipients can always withdraw their accumulated shares.

Important:

Always cancel properly through the interface. Simply stopping wallet interaction doesn't cancel recurring approvals - you must explicitly cancel through 999PAY.

Q13: How do I connect my wallet?

Connection Steps:

  1. Visit 999PAY website
  2. Click "Connect Wallet" in top right
  3. Choose your wallet (MetaMask, WalletConnect, etc.)
  4. Approve the connection in your wallet
  5. Switch to Polygon network if prompted
  6. Start using 999PAY!

Supported Wallets:

  • MetaMask (recommended)
  • WalletConnect (mobile-friendly)
  • Coinbase Wallet
  • Trust Wallet
  • Any Web3-compatible wallet

Don't have Polygon network? When you connect, 999PAY will prompt you to add Polygon network to your wallet. Click "Add Network" and approve. It takes 10 seconds.

Need MATIC for gas? You'll need a small amount of MATIC (~$1) for transaction fees. You can bridge from Ethereum or buy directly on exchanges.

Q14: What is the platform wallet address?

Platform fees are collected at the smart contract level, not sent to a central wallet. This ensures transparency and prevents manipulation.

Fee Distribution: Fees collected by smart contracts are used for:

  • Platform development and maintenance
  • Security audits and bug bounties
  • Customer support operations
  • Marketing and user acquisition
  • Server and infrastructure costs

Transparency: All fee collection is visible on PolygonScan. You can verify exactly how much each contract has collected.

Q15: What are real-world use cases?

Freelancers & Contractors:

Get paid as you work with streaming payments. Use escrow for project milestones. No more waiting 30 days for invoices.

Remote Teams:

Pay international employees with streaming salaries. No bank delays, no currency conversion fees, instant access to earnings.

Content Creators:

Receive tips and subscriptions from fans. Split revenue with collaborators automatically. Accept any token.

DAOs:

Pay contributors with streaming payments. Split treasury distributions. Manage recurring expenses for services.

E-commerce:

Use escrow for high-value purchases. Accept crypto payments with instant settlement. Split revenue with multiple partners.

SaaS Subscriptions:

Accept crypto subscriptions with recurring payments. Give users more payment flexibility than traditional credit cards.

Real Estate:

Collect rent with recurring payments. Use escrow for security deposits. Split rental income among co-owners.

Q16: Why use 999PAY over traditional payment systems?

999PAY Advantages:

  • Pay by the second, not monthly
  • 0.5% fees vs 2-3% credit cards
  • Instant global payments
  • No chargebacks
  • Smart contract escrow
  • No bank account needed
  • Full transparency
  • Programmable payments
  • Multi-token support
  • Non-custodial security

Traditional System Limitations:

  • Monthly/weekly payments only
  • 2-5% transaction fees
  • 3-5 day bank transfers
  • Chargeback fraud risk
  • Manual escrow services
  • Bank account required
  • Hidden fees
  • Fixed payment schedules
  • Single currency
  • Custodial (they hold funds)

Bottom Line: 999PAY gives you more control, lower fees, faster payments, and innovative features impossible with traditional systems.

Smart Contract Transparency

All our smart contracts are deployed on Polygon Mainnet and verified on PolygonScan for complete transparency. You can review the source code and verify all transactions:

Click any address to view the verified contract source code, transaction history, and all on-chain activity. Total transparency guaranteed.

Need More Help?

Join our official community for support and updates!

Quick Support Tips:

  • Include your wallet address (never your private key!)
  • Provide transaction hash if asking about a specific transaction
  • Attach screenshots if reporting UI issues
  • Check our Discord FAQ channel - your question might already be answered